Carrollton-Farmers Branch Independent School District
    1505 Randolph Street
    Carrollton, TX 75006
    Phone: (972) 968-6330
    Fax: (972) 968-6337

PDF file does not open
[with error]

If you are trying to access a PDF file online using Internet Explorer and get an error like this:

This is an issue between Adobe and Microsoft. You can either change the browser you use to Google Chrome or FireFox, or you may be able to get around it by doing the following.

  1. Open your version of Adobe Acrobat.
  2. Note: My examples use Adobe Acrobat X Pro. You may have a different version. But the basic process is the same.
  3. Across the top you should see File Edit View Window Help. (As shown below)

  4. Click on the word "Edit". This will open the dropdown menu. (As shown below)

  5. Click on "Preferences" and this will open a new window. (As shown below)

  6. Locate "Internet", highlight above, and click it. This will make the window change and look like the picture shown above.
  7. Make sure the option "Display PDF in Browser" is unchecked. (as shown below)

  8. Click "OK" at bottom right of page. The window will close.
  9. Now try to access the online file again. It should open in Adobe.

Office Hours:

08:00 AM to 04:45 PM
Monday through Friday
(Excluding District Holidays)

TASBO 2015
Free viewers and/or tools are required for some of the attached documents. They can be downloaded by clicking on the icons below.

Adobe   WinZip

Note: For best results using this site, refrain from using the browsers' back button.